Information we may collect from you
We may collect and process the following data about you: Information that you provide by filling in forms on our site www.justroofcover.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to any service, posting material or requesting further services. We may also ask you for information when you report a problem with our site If you contact us, we may keep a record of that correspondence We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them Details of your visits to our site and the resources that you access
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Where we store your personal data
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of information
We use information held about you in the following ways: – To ensure that content from our site is presented in the most effective manner for you and for your computer. – To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. – To notify you about changes to our service. – If you are an existing client, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous engagement with you. If you do not want us to use your data in this way, please contact us.
Disclosure of your information
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. Our site may, from time to time, contain links to other organisations. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.